mymo products are designed and manufactured to the highest quality standards. However, if something does go wrong with the product, Mymo Group Ltd. warrant free of charge labour (exclusion may apply) and replacement parts in the United Kingdom. This warranty complements any United Kingdom law obligations and does not affect your statutory rights as a customer.
This Warranty:
- Is valid only for products purchased from the authorised mymo.co.uk web site only.
- Is not valid for any counterfeit products. Any product received for service that mymo determines is fake will not be returned. The sale and distribution of counterfeit products is illegal.
- Is valid from the date of purchase for a period of one year for the mymo sensor product and 90 days for accessories.
- Is limited to the repair of the equipment (which could be a repair or replacement at our discretion, neither of which affects your original warranty). Neither transportation, nor any other costs, nor any risk for removal, transportation and installation of products is covered by this warranty.
- Is only valid for the original owner. It is not transferable.· Will not be applicable in cases other than defects in materials and/or workmanship at the time of purchase and will not be applicable.
- For deterioration of component parts, the nature of which is to become worn or depleted with use, such as batteries and socks
- For any interoperability issues with third party products, unless we explicitly specify this intent.
- For damages caused by incorrect installation, connection or packing.
- For damages caused by any use other than correct use described in the user manual, negligence, modifications, or use of parts that are not made or authorised by Mymo Group Ltd.
- For damages caused by faulty or unsuitable ancillary equipment.
- For damages caused by accidents, lightning, water, fire, heat, war, public disturbances or any other cause beyond the reasonable control of Mymo Group Ltd.
- If repairs or modifications have been executed by an unauthorised person.
How to claim repairs under the warranty
Should you have any concerns regarding the performance of your product, please use the following procedure:·
Contact mymo using your preferred contact method from: